Privacy Policy

title: "Privacy Policy" effectiveDate: "April 27, 2026" lastUpdated: "April 25, 2026"

1. Introduction

The African Institute of Contract Management, also known as AICM, respects the privacy of every individual who interacts with our organisation, website, programmes, events, membership platforms, training services, certification processes, communications, and related digital channels.

This Privacy Policy explains how we collect, use, store, share, protect, and manage personal information provided to us by members, prospective members, website visitors, programme participants, partners, consultants, facilitators, volunteers, vendors, and other stakeholders.

AICM is committed to handling personal data responsibly, transparently, and in line with applicable data protection laws, including the Nigeria Data Protection Act 2023, relevant regulations issued by the Nigeria Data Protection Commission, and generally accepted data protection principles applicable across Africa.

By using our website, registering for our programmes, applying for membership, subscribing to our communications, participating in our events, or engaging with AICM in any way, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to personal information collected through:

• AICM's official website
• Membership application forms
• Training and certification registration forms
• Event registration platforms
• Surveys and feedback forms
• Email, phone, WhatsApp, social media, and other communication channels
• Payment and transaction processes
• Partnership and vendor onboarding processes
• Any other platform, tool, or service operated by or on behalf of AICM

This Policy does not apply to third-party websites, platforms, or services that are not owned or controlled by AICM, even where links to such platforms are provided on our website.

3. Personal Information We May Collect

Depending on how you interact with AICM, we may collect the following categories of personal information:

3.1 Identity Information

This may include your full name, title, gender where voluntarily provided, organisation, job title, professional role, membership category, professional qualifications, and identification details required for membership, certification, or verification purposes.

3.2 Contact Information

This may include your email address, phone number, WhatsApp number, office address, country of residence, state, city, and other contact details you provide to us.

3.3 Professional and Educational Information

This may include your employment history, professional background, sector, area of expertise, training history, certification status, qualifications, professional affiliations, and other information relevant to your membership or participation in AICM programmes.

3.4 Transaction and Payment Information

Where payments are made for membership, training, certification, events, or other services, we may collect transaction details such as payment reference, billing information, invoice details, amount paid, date of payment, and payment status. We do not intentionally store full debit or credit card details on our systems. Payment processing may be handled by authorised third-party payment providers.

3.5 Website and Technical Information

When you visit our website, we may collect technical information such as your IP address, browser type, device type, pages visited, time spent on the website, referring links, cookies, and general usage data.

3.6 Communication Records

We may collect information contained in your messages, inquiries, complaints, requests, feedback, testimonials, or other communications with AICM.

3.7 Event, Training, and Certification Records

This may include registration details, attendance records, assessment results, certificates issued, participation history, photographs, videos, and feedback provided during or after AICM events, trainings, webinars, conferences, and programmes.

4. How We Collect Personal Information

We may collect personal information directly from you when you complete a form, register for membership, sign up for training, attend an event, subscribe to our newsletter, contact us, make payment, respond to a survey, or engage with us through our official channels.

We may also collect personal information from authorised third parties, such as payment processors, event platforms, professional partners, employers, referral sources, publicly available professional profiles, or institutions involved in verification, training, or certification processes.

5. Purpose of Processing Personal Information

AICM may process personal information for the following purposes:

• Process membership applications and manage member records
• Provide training, certification, and professional development services
• Verify professional or educational information where necessary
• Communicate with members, applicants, participants, partners, and stakeholders
• Issue certificates, confirmations, invoices, receipts, notices, and official updates
• Manage events, conferences, webinars, workshops, and networking activities
• Process payments and maintain financial records
• Respond to inquiries, complaints, and support requests
• Improve our website, services, programmes, communications, and user experience
• Conduct research, surveys, reporting, and institutional development activities
• Promote AICM's programmes, services, events, and professional opportunities
• Comply with legal, regulatory, tax, audit, and governance obligations
• Prevent fraud, misuse, unauthorised access, or unlawful activity
• Protect the rights, property, reputation, and legitimate interests of AICM and its stakeholders

6. Lawful Basis for Processing

AICM will only process personal information where there is a lawful basis to do so.

Depending on the nature of the interaction, our lawful basis may include:

• Your consent
• The need to perform a contract or take steps before entering into a contract with you
• Compliance with legal or regulatory obligations
• Protection of legitimate interests pursued by AICM or a third party
• Protection of vital interests where applicable
• Performance of a task carried out in the public interest or in furtherance of professional standards and institutional objectives

Where we rely on consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

7. Cookies and Website Tracking

AICM's website may use cookies and similar technologies to improve functionality, enhance user experience, analyse website traffic, remember user preferences, and support communication or marketing activities.

Cookies are small files stored on your device when you visit a website. You may choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality or performance of certain parts of our website.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

8. Marketing and Communications

AICM may use your contact information to send updates about our programmes, membership opportunities, events, training, certification, publications, newsletters, professional insights, and institutional announcements.

We will only send marketing communications where we have a lawful basis to do so. You may opt out of receiving marketing emails or promotional messages at any time by following the unsubscribe instructions in our emails or contacting us directly.

Please note that even where you opt out of marketing communications, we may still send you important administrative, legal, transactional, or service-related messages.

9. Sharing of Personal Information

AICM does not sell personal information.

We may share personal information with trusted third parties where necessary for legitimate organisational purposes, including:

• Payment processors
• Technology and website service providers
• Email and communication platforms
• Event management platforms
• Training facilitators and certification partners
• Professional advisers, auditors, lawyers, accountants, and consultants
• Regulatory authorities, law enforcement agencies, or government bodies where required by law
• Institutional partners involved in programmes, events, or professional development activities
• Service providers who support our operations under appropriate confidentiality and data protection obligations

Where third parties process personal information on our behalf, we will take reasonable steps to ensure they handle such information securely and only in line with our instructions and applicable data protection laws.

10. International Transfer of Personal Information

Because AICM may work with members, partners, vendors, platforms, and service providers within and outside Nigeria, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where personal information is transferred internationally, AICM will take reasonable steps to ensure that such transfers are made in line with applicable data protection requirements and that appropriate safeguards are in place.

11. Data Security

AICM takes reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, destruction, or unlawful processing.

These measures may include restricted access to personal data, password protection, secure storage systems, confidentiality obligations, staff awareness, trusted service providers, and periodic review of data handling practices.

However, no method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your personal information, we cannot guarantee absolute security.

12. Data Retention

AICM will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including membership administration, certification records, legal compliance, dispute resolution, audit, accounting, tax, reporting, and institutional record-keeping purposes.

The retention period may vary depending on the type of information and the purpose for which it is processed.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, archive, or securely dispose of it.

13. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request confirmation of whether AICM processes your personal information
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where legally permissible
• Object to certain forms of processing
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request data portability where applicable
• Object to direct marketing
• Lodge a complaint with the relevant data protection authority

Under the Nigeria Data Protection Act, data subjects have recognised rights including access, correction, withdrawal of consent, objection, deletion, and complaint rights, subject to lawful limitations.

To exercise any of these rights, please contact us using the details provided in this Policy.

14. Children's Privacy

AICM's website, membership, certification, and professional programmes are generally intended for adults and professionals.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian where such consent is required by law. If we become aware that a child's personal information has been collected without appropriate consent, we will take reasonable steps to delete or properly manage such information.

15. Photographs, Videos, and Event Media

AICM may take photographs, videos, screenshots, or recordings during events, trainings, webinars, conferences, meetings, and other official activities.

Such media may be used for documentation, reporting, publicity, educational, archival, and promotional purposes across AICM's website, social media pages, newsletters, reports, presentations, and other communication channels.

Where required, AICM will seek consent before using identifiable images, videos, or testimonials in a manner that goes beyond reasonable event documentation or institutional communication.

If you do not wish to appear in event photographs, recordings, or publicity materials, please notify us before or during the relevant event.

16. Third-Party Links

Our website or communications may contain links to third-party websites, platforms, tools, or services.

AICM is not responsible for the privacy practices, security standards, content, or policies of third-party platforms. We encourage you to review the privacy policies of any third-party website or service before providing personal information.

17. Data Breach Notification

Where AICM becomes aware of a personal data breach that may pose a risk to the rights, freedoms, or interests of affected individuals, we will take reasonable steps to investigate, contain, and address the breach.

Where required by applicable law, we will notify the relevant data protection authority and affected individuals within the required timeframe.

18. Accuracy of Information

You are responsible for ensuring that the personal information you provide to AICM is accurate, complete, and up to date.

Please notify us promptly if your personal information changes, especially where such information relates to membership, certification, event participation, payment, or official communication.

19. Confidentiality

AICM will treat personal information as confidential and will only disclose it where necessary for legitimate purposes, with your consent, under a legal obligation, or in accordance with this Privacy Policy.

Staff, representatives, consultants, vendors, and authorised partners who handle personal information on behalf of AICM may be required to comply with confidentiality and data protection obligations.

20. Updates to This Privacy Policy

AICM may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, technology, services, or data protection practices.

Where we make significant changes, we may notify users through our website, email, or other appropriate communication channels.

The updated version will take effect from the date stated at the top of the Policy.

21. Contact Us

For questions, concerns, requests, or complaints relating to this Privacy Policy or the way AICM handles personal information, please contact:

African Institute of Contract Management [AICM]

• Email: info@aicmcenter.org
• Website: www.aicmcenter.org
• Address: Lagos, Nigeria

You may also contact the relevant data protection authority, including the Nigeria Data Protection Commission, where you believe your data protection rights have been violated.